Apple tests 'Live Notes' AI transcription feature at Genius Bar, sparking employee concerns

Apple is testing a new AI-powered 'Live Notes' feature that transcribes conversations between Genius Bar employees and customers, raising employee concerns about privacy and monitoring.

• Apple Testing New 'Live Notes' Feature at Genius Bar
• Apple testing ‘Live Notes’ AI system to record Genius Bar sessions: report
• Apple Has Reportedly Started Recording and AI-Summarizing Conversations at the Genius Bar
• Genius Bar AI tools spark concerns over employee monitoring & evaluation