Touchpad Scroll Not Working is a widespread issue that has been recognised with several laptop users. Customarily, the touchpad scroll is located at the right side of the touchpad of a laptop. With the guidance of a single finger, one can instantly scroll up or down while surveying the internet, files, documents, etc.
While touchpad scroll stops working customarily occur after Windows updates or due to other problems at times.
The foundation of Double Finger Scroll Touchpads has restored touchpad scroll. But, many laptop users still own laptops and notebooks with touchpad scrolls. With touchpad scroll not working in Windows 10, getting a new laptop with double finger scroll might be a solution for few, but it’s not practical for most of us. Thus, we try to fix the Touchpad Scroll Not Working issue in this article. Let us see…
The first step to get a non-functioning touchpad scroll is NOT TO Rush.
There are enormous opportunities that you modernised your Windows 10. And, right after the update, your touchpad scroll stopped working. Seldom, the cause might be something else. So, we will keep all the possibilities open while trying to fix touchpad scroll not working problem.
Method 1: Reboot/Restart Your PC
Whatever be the case, at times, an uncomplicated restart might determine the difficulty. Do not shy away; give your PC a reboot. It’s a conventional procedure. Every tech-support guy’s dream is to get customers PC restarted to get the problem solved.
So, you’re back, huh? Still touchpad scroll not working? It’s time to close down your PC and start it in Safe Mode. If your touchpad scroll begins to work, then it’s the startup businesses that retain your touchpad scroll from operating.
- Start PC IN Safe Mode: While you commence your computer, you will hear a beep tone. As quickly as you hear that tone, begin touching the F8 button continuously. Keep a period of around half a second separating every touch, until you understand the Advanced Boot Options screen.
- Select the Safe Mode choice and click Enter key. Your PC will start in Safe Mode. If the touchpad scroll is not scrolling, then there is any problem with startup statements.
To prevent unwanted startup applications, you can revisit the startup menu.
Press Windows + R keys concurrently. The RUn box will appear. Type msconfig and click Ok. This will open the System Configuration window. Here, go to the Startup tab.
So, until here, we were carrying out basic troubleshooting. Now let’s check out a couple of advanced methods, which will manage the touchpad scroll was not working in Windows 10 problem in almost 95% of the cases.
Method 2: Roll Back Touchpad Driver Update
When touchpad scroll stopped working for people, one of the vital issues is because of driver problem. There might be opportunities that the new driver update is incompatible or only not performing well with the touchpad. You can solve this problem by rolling back the touchpad driver update. Now, there’s no rocket science following this. You can rollback touchpad driver update to solve touchpad scroll not working in Windows 10 issue during following steps:
- Step 1: In Windows 10, click Windows + X keys together. It initiates up the Quick Access menu. From the menu list, tap on the Device Manager option.
- Step 2: In the Device Manager window, look for “Mice and other pointing devices” option. Click on it to expand it. From there, you will have to the right tap on the touchpad driver alternative. From the context menu, choose the Properties.
- Step 3: In the Properties window, go to the Driver tab. Here, you will find many options and buttons. One of the controls which you need to tap on is “Roll Back Driver“.
If you find the Roll Back Driver choice to be greyed out, it means that your touchpad driver has not been updated yet. One of the points you can do is, go to your Laptop / Notepad manufacturer’s website, select your PC model, and download them the instantly earlier version of the touchpad driver. Install the driver and see if this runs.
Method 3: Update Touchpad Driver
The next thing to do to solve touchpad not scrolling problem is renew your touchpad driver to the latest version. The process to update driver is somewhat related to that of rolling back the updates. Comprehend the steps mentioned in the above way to open Device Manager.
- When in Device Manager, right click on the touchpad driver option like mentioned above and select Properties option.
- From the properties window, you will have to select the Update Driver option, instead of Roll Back Driver option.
- Once the update is complete, restart your PC and see if the issue has been fixed.
Alternative way to update Touchpad Driver
If the above method didn’t work, the following method will probably fix the touchpad not scrolling issue.
- Step 1: Open Device Manager. Go to the touchpad driver and right-press on it. From the right-press menu, choose the Uninstall option. After uninstall is finished, Restart your PC. It is suggested to have a mouse connected before uninstalling the touchpad driver. If you do not have access to a mouse, it is recommended that you bring out the second step first.
- Step 2: Go to the website of your PC’s manufacturer, choose your model number, and download the most forward-looking touchpad driver from there in compatibility mode.
- Step 3: Right-click on the downloaded driver file and click on Properties.
- Step 4: Proceed to the Compatibility tab in the Properties window. You have to choose the “Run this application in Compatibility mode” alternative, then from the dropdown, select your current OS, Windows 10.
- Step 5: Install the driver and restart PC.
This would solve the difficulty for you and your touchpad scroll would be running fine.
Method 4: Enable Virtual Scrolling
Here’s another point that you could try to solve the touchpad scroll not working problem. Facilitate Virtual Scrolling from the Control panel. Here’s wherewith to do it:
- Step 1: Tap the Start menu and write “Control Panel“. Click and start Control Panel.
- Step 2: In Control Panel, you have to choose the Mouse option. If you cannot locate Mouse, it means the alternatives confer up as categories. Click on the Hardware opportunity to see the Mouse option.
- Step 3: In the Mouse window, conform to the Pointing Device Properties tab. Here, click on the “Device Settings” alternative.
- Step 4: From this window, choose the “Virtual Scrolling” and “Long Distance Scrolling” options. Checkmark other necessary choices according to your preference.
- Step 5: Now, pick the Scrolling Region and point the domain where touchpad scroll is possible on your touchpad.
Although these methods will solve your problem, you are presumably reading this because none of the solutions worked for you (sad and irritating at the same time). Probably it’s a hardware issue; you never know. It’s time you take your laptop for a check at the nearby service centre and use that unused warranty card that you presumably forgot about. I know it’s a hassle and needs time, but that’s the perk of getting your PC checked by professionals.