Best Team Communication Software & Buyers’ Guide

Basecamp

 Combines tools teams need together in one place Message boards Schedules To-do lists Group chat Documents & File storage Stuff scattered all over everything working on will be in one streamlined organized place

Google Meet

Free to use chat solution Allows users to stay in touch with clients and teams globally Application works in sync with the Google applications Allows  to present collaborate and share them

GoToMeeting

Trusted by millions of people everyday for professional real-time virtual communication  Fast Easy Reliable professional online meeting solution Enables customers to meet face to face Share presentation Chat with colleague

Slack

Kick off a project Hire a new employee Deploy some code review a sales contract Finalize next year’s budget Measure an A/B test Plan next office opening

Trello

From sales and marketing to HR and operations Teams can design and customize it to fit their unique needs Work styles Living, breathing project hub of cross-team collaboration

Asana

Helps teams orchestrate their work from daily tasks to strategic initiatives With Asana, teams are more confident Move faster Accomplish more with less

Team Communication Software Reviews

Asana

The practical way to manage my daily task and project. Asana is one of the complete Project Management that anybody ever tried and use. Increasing the effectiveness in planning and tracking project progress is never an issue with Asana. Extending a complex project is conceivable with the Kanban method’s help to plan the project carefully with visual aid. It was an excellent tool to use, highly user-friendly, quite powerful and very visually attractive. This tool is ideal for startups, in the opinion of many users, and the price is fair for the features it has—best for managing customer feedback. We are delighted to implement Asana into their work system as it has helped them extensively managing their work. Every team member has an apparent work description with this software, especially when collaborating on a suitable Startup Project Management Tool.

Pros:  Users like the Asana team, and they can collaborate on project and task easily. The Gantt chart lets them plan a project effectively to visualize the activities related to the project. Resource space has an unlimited size to add to the project and view which project is dependable or assign to the resource. What users like with Asana that they have used is managing customer feedback and filter it to forward it to the respective department. It helps them track the ticket opened by the customer and track the ticket progress; either has been taken action and can be closed. Users like how user friendly it is, the aesthetics (looks) as it can be immaculate and colourful simultaneously. It provides a good option for the organization. Users believe that it’s a good tool for startups, and it makes planning, task assignment, tracking and registering much easier.

Cons: There is not much downside that users can be thinking while operating this software. The feature is well built and responsive to their need in completing their project and daily task. The only thing that they believe that they should improve is the video tutorial, and there are some of the features not covered by the video tutorial. There is not much integration that can be linked with this software. They need integration with Github and has requested the developer but still has no response. It will help an Information Technology staff user like they manage the Helpdesk between Asana with their current system. Asana has all tool our organization need for every department and has proven very helpful for them. Users believe the software is fantastic, but it lacks some features seen on more robust tools such as Zoho Projects. Still, this tool can integrate with other small tools to give them access to Gantt Charts or timelines, etc. The problem is they have to pay for those additional integrations.

Trello

Software to managing simple task and project. Trello is better for planning. Users still use other list software for missions with two states: To do and Done, but if their tasks have to progress through a multi-stage workflow, Trello is the obvious choice. The departments have an excellent experience working with Trello, and users think this is the best software to handle their daily repetitive tasks effectively. Simple but gets the job done. They can track multiple projects and handle information individually. The free tier works excellent for almost everything, perfect for the average user and a bummer for Trello’s bottom line. If they are working with a team or need to share information with others, Asana is probably a better choice. The goto brainstorm tool. One of those means to have in the toolbox — just for ideas might not expect — the cards make it super adjustable. The lack of spreadsheet mode makes it hard to rationalise paying for it. Some highly recommended plugins are trellises, multi-select for Trello, list layouts, and butler, which solve some of those problems. They have used Trello for both blog writing and podcasting and have found it perfect for tracking a podcast episode’s progress. It’s great! The original management tool. Highly suggested must-have accessory for every developer and design manager. Working with Trello can’t be more convenient and is the natural first step for every concept and project. While they might discontinue Trello one day, there is no more straightforward way than Trello to get started. The perfect tool for beginners to learn kanban style administration too!

Pros: Trello is the most comfortable and most straightforward project management software; thus, it fits for managing an uncomplicated and basic project and task. The board card for the research can be labelled for its progress to track their task progress easily by visual—the ability to integrate it with other software like Google Drive helps in sharing files in the software. The base product of organizing information into Kanban boards works excellent. Trello is reliable and rarely crashes. It is easy to get data into different boards and track various states using the kanban approach to communication. Trello is great for quickly capturing thoughts and doing light organization of lists; the integration support is pervasive. They also find it helpful as an internal wiki. Trello shines best as a task manager when you have someone as a PM who doesn’t mind being in it all time and has time allocated to build up the automation. Presumably, the best unique use of Trello, especially related to other tools, is their ability to prototype with it. Treat boards as separate partitions, items as actions, and so forth — they mocked up a complete freight load board, a texting platform, and various other tools. Alternatively, advertising a public product roadmap is another excellent use.

Trello allows users to quickly track each podcast episode’s progress, from the idea phase to scheduling meetings to publishing and participating on social media. They can quickly move an episode’s card throughout the production process to ensure they stay on track. Trello has been for a long time and is still today one of the most beneficial tools ready. It is one of the chief kan-ban tools and remains true to their identity by providing that and only that. The simplicity and instant usability are unmatched by any other software. Just write down their ideas, organize them and start working. The management and tracking are a breeze. Anytime users start something new and want to get started quickly, Trello is their go-to tool. Everything is self-explanatory and streamlined. The interface is spotless and streamlined. 

Cons: Loss of active edit spreadsheet mode, even as plugin — the chief reason Trello has never been the heavy lifter on task management. The keyboard shortcuts aren’t spontaneous or standard — a couple has to enter every task manually. Having the most comfortable accessible software also comes with some constraints. When it gets down to it, Trello is a kanban board. It is the most excellent at what it does and doesn’t strive to do what it doesn’t. So if the project evolves into something more substantial, there will inevitably be a day when you have to find a complete solution for team, task, and project management. Power-ups might help them stay a little longer, but eventually, a user might outgrow that too.

Nevertheless, that doesn’t imply leaving Trello for good. It means moving this particular project. Trello will still be able to help you get incited with your next project. Sometimes circumstances go out of order – Users may schedule a guest before writing an outline – and then we don’t have an easy way to reflect that in the column structure. It’s worth it anyway, though! They are constantly sending notifications to the email, and it isn’t enjoyable and keeping the inbox full. Assigning responsibility and project control is not as easy as it should be because when someone is trying to tag their colleague to the job, their name won’t appear, and they need to use their nickname for their title to emerge. Trello’s simplicity is also a limiting factor. It would help if you started bolting on various power-ups or 3rd party integrations to transform the application to a power user state. While some power-ups work well, others are very buggy.

Team Communication Software

Team Communication Software is a type of software where users collaborate with team members thru direct messages, group chats, audio and video conferences. It permits users to perform the following functions:

  • Share work-related files and documents
  • Communicate with peers remotely
  • Share screens and conduct online presentations
  • Create and manage discussion forums and chat groups
  • Conduct one-on-one or group meetings

Team communication software provides the tools companies required to get effective communication among team or project members. It creates a collaborative working environment where everyone can share resources and take the information they require. Team communication tools help communication between in-office and far-off teams via channels like group chats, discussion threads, and audio or video conferences.

Features of Team Communication Software

File sharing: Digitally sharing files with all team members. Assigning rights for accessing, editing, or sharing files based on project needs.

Real-time chat: Using instant messaging capabilities for enabling seamless communication between team members. The capability collaborates teams together in a centralized pool where they can solve problems, by discussing feedback.

Alerts/notifications: Sending notifications to employee tools (e.g., PCs, mobile phones), directly. This enhances readership and assists bypass email communication for sending messages quickly and effectively.

Activity/news feed: Accessing a profile-based continuous stream of project news and activities. An activity feed enables it easy to track project variances in real time.

Discussion threads: Having group chats with team members thru dedicated message threads. The segmented content help to stream and organize conversations based on topics, projects for building it easier to trace data by looking at particular threads.

Audio calls/video conferencing: Making voice or video calls from within the tool. Sending invites and adding additional team members to the calls.

Task management: Creating and sharing project management tasks, setting deadlines, scheduling milestones, and marking tasks to track project progress.

Cost of Team Communication Software

Most products in the market are priced on a per user, per month basis. Pricing can be divided into three tiers based on the initial prices.

Considerations when Buying Team Communication Software

Get feedback from all users: If your employees are used to communicating a certain way, they may resist the adoption of a new team communication platform unless they see a compelling reason to embrace it. Conduct an employee survey about the current communication pain points, ask which features they want in a new system, and consider their feedback during the selection process. You can also use free trials to let your employees try out software solutions before making a final decision.

Factor in workflow integration requirements: The solution you choose should integrate with other software tools your team uses every day. System integration will allow you to customize workflows between your team communication software and other project tools such as time tracking or content management. It’ll create a seamless flow of information across the platforms used in your organization.

Prioritize data security: Look for a team communication solution that protects your company’s data. Consider information security requirements, as well as legal or regulatory obligations, while evaluating any software platform. Try to opt for features like two-factor authentication, data encryption, and single sign-on for protecting applications against data loss and cyberthefts.

Advantages of Team Communication Software

Removal of communication gaps: Team communication software offers tools required for easy and effective collaboration. Users can connect with peers in real time thru instant messages, chats, audio calls, and video conferences instead of having to schedule meetings or send emails. This ease of communication helps save time, thereby enhancing team productivity.

Improved project management: Effective communication is key to smooth project execution. Miscommunication or delay can lead to crisis. Team communication software provides the tools needed to coordinate efforts, connect in real time, and communicate about project challenges. It assists project members stay on the same page and have access to the information.

Better work efficiency: Team communication software helps employees to work collaboratively. With real-time access to resources like files and documents and the ability to discuss work thru audio and video calls, employees can complete tasks more briskly and effectively

Streamlined workflows: Team communication tools give team members instant access to critical information, files, and project updates using a single centralized system. With real-time access to resources and the ability to connect with teammates over audio calls, video conferencing, and discussion threads, employees can stay on the same page and complete tasks with higher speed and efficiency.

Stronger teams: Every employee experiences a creativity block at one time or another. Group brainstorming using a team communication platform permits team members to reach out, ask questions, and collect and share knowledge. The ideas shared via chat, discussion threads, and audio or video calls maximize a team’s capability to learn from each other’s skills and experiences.

On-the-go communication: Companies rely too heavily on emails and phone calls for communication. Emails can get easily lost in busy inboxes, & phone calls can be disruptive, pulling personnel away from other important tasks. When employees are on the go, it’s usually easier to respond to an instant message than to take a call or check the email. Team communication software with instant chat and discussion threads can offer more options to assist teams communicate better.

Team Communication Software Trends

Shift toward smartphone-based collaboration: With businesses increasingly implementing bring-your-own-device (BYOD) policies, smartphones are becoming employees’ preferred method of communication. In line with this trend, team collaboration software vendors are working on improving the mobile experience for users by providing mobile apps with features such as integrated messaging, video calling and conferencing, and real-time notifications.

Corporate social networking on the rise: Corporate social networking allows businesses to replicate the social networking experience for their employees to improve participation and engagement. With increasing emphasis on employee collaboration and engagement, corporate social networking is expected to become a key team communication software functionality in the near future.

Augmented reality (AR) and virtual reality (VR) to replicate the physical meeting experience: Team communication software equipped with AR and VR capabilities combines the ease of online meetings with the physical experience of in-person meetings. It provides interactive virtual spaces where teams can connect and collaborate just like they would do in physical meetings.

Artificial intelligence (AI) improves team collaboration. AI technologies can automate tasks to improve team collaboration and productivity. Bots can automatically schedule meetings based on team members’ availability and populate calendar invites. This capability reduces the time spent trying to schedule meetings at a time that works for all participants. Team communication software with AI capability can also assist with taking meeting notes, creating action items, and scheduling follow-up meetings. AI can even detect and minimize echoes and background noises to improve audio quality during team audio or video calls.

The 5G mobile network is expected to keep distributed workforces connected. An unstable connection can disrupt team communication, but the implementation of 5G is expected to increase speed and bandwidth, resulting in fewer dropped or choppy connections. 5G networks can enhance communication between remote and distributed workers, as they can process high data volumes quickly and offer faster response speeds. This capability would allow teams to collaborate in a more intuitive and interactive manner.