Best Medical Transcription Software and Buyers Guide

Dragon Speech Recognition

Designed to help businesses in healthcare telecommunications financial services Transform recordings or speeches into editable texts Specifically designed for professionals

The FTW Transcriber

Provides great time-saving features  Superior sound quality Features which are a must go for include: – saves different formatting settings for different clients – plays huge range of file types 

Intelligent Medical Software

Caters to every step of the patient care delivery process From patient engagement to Telehealth Practice analytics Automated check-in care coordination 

PhraseExpander

Quickly recall your frequently typed phrases or generate template by typing abbreviation in  program

Express Scribe

Professional audio player software for PC or Mac designed to help transcribe audio recordings.

Arrendale

TA+ assists clinics, community hospitals, Health systems,  Medical, Behavioral Health Social Service

Medical Transcription Software Reviews

Arrendale

Nothing specific, but users would say, just good support and ease of use. It helps to have something transcription friendly to move around in. We have been pleased with the Transcript Advantage easy to use. Straightforward to train on, and the doctors love it. Using TA+ has allowed users to automate and streamline the transcription business, leading to increased productivity and efficiency. The TA+ software has been a tremendous asset to the transcription business. Still, the customer service and tech support, those behind the scenes supporting the software, are fantastic and a big reason why they have continued to work with Arrendale Associates year after year.

Pros: Users like the ability to have everything at their fingertips. The doctors like the phone trait to transcribe on the way. When users need back up, they are constantly there and prompt to respond. Great company. Easy to discover, listen to, and allocate jobs. Several ways to search. Easy to track productivity. Very easy to use and manoeuvre around in. Users can move from the previous system to this without any problems. Very user friendly and able to understand. Support services are excellent as well. The software Transcript Advantage (TA+) is user-friendly, and the interface enables users to manage all aspects of transcription workflow and processes, including collecting users, document types, jobs, reports and billing. A turn-key resolution for managing a transcription company.

Cons: The only thing users would change would be that some of the dictations will get stuck on phones and download 1-2 days later. After the last upgrade, users lost the Document Content function. They miss it and are very disappointed not to have it longer. Honestly, the only thing they would change so far is that voice files are only held a short time, and they think that should be longer. Plus, Admin requires to download voice files off of TA+ to welcome to on the home computer. The software is only compatible with the Internet Explorer web browser, which is not a big deal since the office staff was familiar with the web browser.

PhraseExpander

A Must-Have for busy physicians/people. Charting is faster and more accessible, and more flexible. AutoHotkey is excellent but requires a lot more learning, coding, etc … and with phrase expander, it is much easier to use, register phrases, changes, etc. … text expander found it very expensive. Without phrase expander, when a user unable to do efficiently on the computer. Path catalogue: to store dozens of paths and use them to go straight into the explorer URL catalogue: to store hundreds of URLs, and use them as bookmarks in the browser CSS, HTML, Javascript codes: Users can keep the most common principles, to always use as a starting point quickly Calculator: They can use it a lot because they can type the expression that is calculated inline Clipboard history: Is the resource that they use most. Also, use dozens of software to automate tasks, such as dynalist, Trello, workflow, WordPress, etc.

Pros: Flexibility to use dot expressions/templates in any EMR and any division/field of the EMR. It is straightforward to start using the software, but there is also the option to build more complex templates/actions – they will never lose the work and make templates/phrases if they move to a complex EMR or job. Users can use it on any computer. It is more accurate and quicker than using template commands with Dragon – the best customer service of any application they have ever used. Users have emailed a few times with questions and, within the same day, got a solution from the creator of the software -some people are put off by the upfront cost (it was about 100 dollars for the professional version). Still, they prefer this overpaying a monthly fee that will add up to a lot more over time. It’s straightforward to use, and the resources were very well planned to make our life as easy as possible and saw that the developer understands the subject and knows what he’s doing. The software was meticulously designed to do tasks on the computer with incredible speed. They use it for everything and have 614 templates (between phrases and automation) created. If they turn on the computer and the phrase expander is not running for some reason from the laptop, stop everything to resolve it immediately. The backup system is fabulous and never lost any data. Support is awesome

Cons: There is more powerful/complex functions, but they struggle more, trying to understand these out. To use some of these aspects/feels like computer programming, which is not the work set. It can feel overwhelming. To use it at the level that you would find in an EMR or Dragon doesn’t require this level of complexity, but they would like to use more of the bells and whistles. There are pretty good videos and a perfect user manual, but they wish some more complex features were spelt out a little better. 

They would love to have a forum/location to share templates and tips/tricks with other users. To improve the phrasing priorities (templates) within the corresponding group, to go up or down. For very advanced users with several phrases with the same meaning, let’s assume URLs or names, but they would be grateful if you could appear in the search within a group with priorities.

The FTW Transcriber

The customer service with FTW has been remarkable. The few experienced users occurrences who requested customer service were immediately answered, and the problem was solved. They have never regretted the switch and will never go back. Superior audio quality can program the jump back to the amount of time they want when they begin the audio after stopping it.

Pros: This software is excellent for both Express Scribe and FTR in sound feature and characteristics. The ability to program the foot pedal to match the CAT software allows them to move from one program to the other seamlessly. Some also like the file converter provided, giving them the ability to use it with many different formats comparable to VLC. It has all the features they need and is easy-to-use. They are made aware of software updates on a timely basis, and the customer service is top-notch. 

Cons: The only thing they would like to see is a version for IOS. When changing the theme colour to purple, the only con is that while change the theme colour to purple, the keys and buttons still stay orange, with nothing to do with any functionality.

Medical Transcription Software

Medical transcription is critical in medical practice. Accurate and timely transcription is an absolute must. Physicians need to be sure about vocal dictations will be accurately transcribed into well-polished written documents. Quality transcription is essential for the physician and the medical practice and the patient, other medical professionals, and insurance companies to review claims. Generally, small trials have three main transcription options:

  • Perform transcription in-house.
  • Outsource it to a medical transcription service.
  • Use voice-recognition software to translate verbal dictation into the written word digitally.

Need for Transcription Software

Medical transcription software has long been a tool of medical systems and hospitals. Trained transcriptionists – whether they’re operated in-house or by third-party assistance – save physicians time by writing out and editing dictations for personal notes, charts or information with other medical professionals. Third-party transcription services frequently have different layers of quality control, meaning more sets of eyes scour the transcribed document for misconceptions before it’s returned to the dictating physician to be achieved by a signature. Most services charge a fee per line of transcription – usually 6-14 cents each – but, for a practice that makes many statements, it can support shifting that workload to an outside source.

While voice-recognition software decreases turnaround moment, the dictating practitioner now must serve as the proofreader as well. Although voice-recognition software has become a long way, it still makes mistakes and challenges human failure. Many physicians find the extra workload irrelevant and irritating, and more misunderstandings are likely to get throughout the added layers of protection a transcription service suggestions. Others see voice-recognition software as the best, most affordable way to immediately and efficiently generate notes and reports.

Choosing a Medical Transcription Software

Suppose you decide a trained human transcriptionist is the best option for you but don’t want to allocate internal resources to the task. In that case, you can hire a third-party transcription service that can provide a great deal of assistance to your medical practice, though, you must get to know a few things about the company you’re partnering with.

Previously, the industry-standard was 6 cents to 14 cents per line (a line being 65 characters). There is a shift toward what is known as “visible black characters,” or VBCs. A VBC is a standard text, like a character or punctuation mark, but does not incorporate spaces. The cost-per-line model still survives; be sure you assume the pricing standard spelt out in the contract before you sign.

Most transcription services have a standard turnaround period of about 24 hours. Some documents created even more quickly, and many benefits will prioritize others for an additional fee. But for forensic documentation, if a company’s turnaround time is much more extended than 24 hours, it might be wise to buy around a bit more.

Another significant consideration is how much transcription a third-party service works domestically and how important it offshores. Offshoring decisions at a cheaper rate but often sacrifice a bit of accuracy. Make sure that the percentage split is spelt out in the contract. Assume the documents you have transcribed must be completely accurate, like clinical records or communications with other providers and health systems. In that case, you’ll want the transcription to be done domestically.

Good transcription software will provide two to four layers of quality assurance, involving three or four individual characters, including the transcriptionist, will take a look at your reproduced record before it is yielded for your subscription. This practice virtually guarantees that errors will be found and corrected before the transcribed document is restored to your way.

Remember, if the company offers you a record of references, they are only the favourable ones. Ask for a complete list of the company’s customers in your area and field to get the real scoop. You’ll also want to verify that the business employs certified medical transcriptionists that are well qualified and skilled.