If the Media state is up with a Media disconnected, then do not worry as there are procedures to fix the issue.
Let’s try to troubleshoot the problem with the adapter and try these generic trouble fixers.
Trouble Fixing 1: Resetting WINSOCK and IP Stack
- In the Windows search bar, write command prompt and then right-click the Command Prompt icon to select Run for an administrator.
- Type following command one by one and press Enter after each command to execute it:
- Netsh command winsock reset catalogue
- For resetting Winsock entries : netsh int ipv4
- For resetting IPv4 TCP/IP stack : reset reset.log
- For resetting IPv6 TCP/IP stack : reset reset.log
- Restart the system once these commands are executed.
Trouble Fixing 2 : Running Network troubleshooter
- Tap on the Start button and gear-like symbol for opening the Settings page.
- Going to Updates & security and the Troubleshoot tab.
- Select Network adapter troubleshooter and running it.
- Restart the system and check whether it helps, in case it does not, move to the next method.
Trouble Fixing 3 : Power-cycling modem, router, and system
Sometimes the network adapter does not pick up an IP address from the router. We can power-cycle the system to check the problem by:-
- Switching OFF the modem, router & system.
- Switching ON modem and wait till every light are ON and get stabilized.
- Switching ON the router and wait till every light are ON and get stabilized.
- Connect one of the devices other than your Windows 10 system, e.g. phone to your router and verify it once, if the internet connection is working with it. If yes, check on to the next step.
- Getting the Power ON the system and let it start picking up the IP address.
This is the best solutions mentioned in the text and should generally resolve the problem. Try the following solutions if the above one does fix the issue.
Trouble Fixing 4 : Resetting TCP/IP for Media Disconnected
- In the search bar, type command prompt to appear. Right-click Command prompt icon to select Run as an administrator.
- Start typing the following command and press Enter to execute it:
- netsh int
- resettcpip.txt
- Reset Tcp Ip
- Restart the system.
Trouble Fixing 5: Resetting the Network
- Tap on the Start button and then the gear-like symbol to open the Settings window.
- Go to Network and Internet >> Status>>Network Reset
- Tap on Network reset and follow the procedure to reset the network.
- Restart the system.
Trouble Fixing 6 : Disabling Sharing of Network
- Tap Windows key + R key together from the keyboard to open Run.
- Type ncpa.cpl in it and tap OK.
- Right Click on the Network and Choose properties.
- Ensure Allow Other networks users … get the option unchecked.
Trouble Fixing 7 : Checking the Network adapter
- Tap Win + R to open the Run window. Type command ncpa.cpl and click Enter for opening the Network connections window.
- Right-clicking on the network adapter and check whether the first option is to Enable / Disable.
When it is Enabled, the adapter was disabled, and When it is Disabled, the adapter was enabled. When the adapter is disabled, please enable it to restart the system.
Hope it helps!