Google Play Store Has Stopped : How to Fix the Error

Google Play Store Has Stopped Error…. getting the error message on the Android phone or tablet device, there is a possibility that it has been caused by corrupted data.

To rectify the error message, you have to clear Google Play data, or have to reset Google Play Store to its factory default settings. Let’s go through the following steps to resolve the “Google Play Store has stopped” errors.

  • Clearing Data and Cache of the Google Play Store
  • Removing and Re-adding Google Account
  • Uninstalling and Reinstalling Google Play Store Updates

Clearing Data and Cache of the Google Play Store

No.Step TakenDescription
1Go to Settings
2Scroll down and tap Apps It is a list of all the apps installed on Android device will appear.
3Scroll down & search for Google Play Store app Tap it for app info page about the Google Play Store will open.
4Tap StorageThis is a place to find options to clear data and clear cache.
5Tap Clear Data & Clear Cache buttonsTapping remove all personalized Google Play Store settings. After clearing the data, ensure to recheck Play Store settings.

Removing and Re-adding Google Account

No.Step TakenDescription
1Go to Settings
2Scroll down & tap AccountsGet a list of all the accounts added to device.
3Tap Google
4Tap on the email account you wish to remove from Android device.Deleting primary Google account from Android device will delete contacts, calendar, and account-associated data from device. Ensure data including contacts, calendar, docs, Gmail are synchronized with Google account before deleting anything.
5Tap “⋮” which is a Menu buttonIt is located at the top-right corner of the screen.
6Tap the Remove account optionA confirmation pop-up will appear warning “Removing this account will delete all of its messages, contacts, and other data from the phone!”
7Tap the “Remove Account” buttonConfirm removal of selected Google account from device.
8Go back to “Accounts” settings pageTap “Add account” option to see a list of accounts
9Tap Google
10“Checking info”appears.Wait for a while until a page appears asking to sign in with Google account.
11Enter Google email For example, “[email protected]”. . .tap the “Next” button.
12Enter Gmail passwordThen tap the “Next” button.
13Follow the on-screen instructionsComplete adding Google account to your Android device.

Uninstalling and Reinstalling Google Play Store Updates

No.Step TakenDescription
1Go to Settings
2Scroll down & tap AppsA list of apps installed on Android device will appear.
3Scroll down & & search for Google Play Store app and tap it.An app info page about Google Play Store will open.
4Tap ⋮ is a Menu button.A pop-up menu will appear after tapping the button located at the top-right corner of the screen.
5Tap “Uninstall updates”.A pop-up box will appear as “Replace this app with the factory version? All data will be removed.”
6Tap “OK” button This will uninstall updates.
7Go back to the home screen.Launch the Play Store app.
8Wait for the Google Play StoreAgree to the Google Play Terms of Service. Tap “Accept”.
9Tap menu buttonIt is placed at the top-left corner of the screen for a side menu bar to open.
10Tap Settings
11Tap on the Play Store version.It is located under the “About” section to pop-up notifying a new version of Google Play Store to get downloaded and installed.
12Tap “OK”.The notification bar will appear to tell Download Manager has started downloading the latest version of Google Play.
13Wait until the download to complete.Once downloading and installation has been completed, the latest version of Play Store will be on your Android device.

Due to fresh installation, the error message “Unfortunately, Google Play Store has stopped” should be gone too.