Get a Uber refund when you file a fare complaint with Uber and it agrees with the dispute, they ensure to refund part or all of your fare. Keep in mind that filing a dispute does not guarantee compensation.
Uber app service is developing technology that connects drivers and riders on demand.
Here’s how the app works, step by step:
- A rider opens the app : The rider enters their destination into the “Where to?” box. Reviews each ride for vehicle size, price, EDT. Chooses the desired option. Confirms the pickup.
- The rider is matched with a driver : A nearby driver sees and chooses to accept the rider’s ride request. The rider is automatically notified when the driver’s vehicle is about a minute away.
- The driver picks up the rider : The driver and the rider verify each other and start the ride.
- The driver takes the rider to the destination : The app provides the driver the option to access turn-by-turn directions.
- The driver and rider leave ratings and reviews : Drivers and riders can rate from 1 to 5 stars at the end of the trip. Riders can give the driver compliments and a tip directly in the app.
You can even settle an Uber fare dispute by using the Uber Help website or the Uber mobile app.
- Using the Uber App
- Using the Uber Website
- Using the Uber App
Get a Uber Refund : Using the Uber App
Open Uber. Tap the Uber app resembling the black-and-white Uber logo to open the Uber map interface when logged into Uber. If not logged into Uber, just use phone number and password or the Facebook profile. for your information, no one can contact Uber via a phone call.
Tap ?. Placed in the top-left corner of the screen for a menu to appear.
Tap Your Trips. It is placed near the top of the menu.
Tap the Past tab. Placed at the top of the screen to open a list of recent trips.
Select a trip. Tap the trip you wish to get refund for.
Tap I would like a refund. Placed located under the list of Help options to opens a list of possible issues. Get receipt listed and tap Help in the middle of the page before proceeding.
Select an issue. Some the issues which are disputable are listed below. Tap one of given disputable issues:
- My driver took a poor route
- Someone else took this trip
- I paid a toll or parking fee for my driver
- I was charged a cleaning fee
- I have an extra charge from this trip
- My pickup or drop-off location was wrong
- My driver made an unrequested stop
- My promo code didn’t work
- My driver asked to be paid in cash
- I had a different issue with my charge
Read selected issue’s policy. Read Uber’s policy on the selected issue before proceeding.
Fill out the issue’s form. Scroll down to fill out the issue’s form which generally consist of details about the incident. For this check a box next to specific issue and depending on selected issue. Be thorough while providing information. The more detail provided, the more informed Uber decision will be.
Tap SUBMIT. Placed at the bottom of the page for sending to Uber fare dispute. In case Uber agrees with the dispute criteria, they will refund thru any of payment method like debit card or PayPal account.
Get a Uber Refund : Using the Uber Website
Open the Uber website. Go to https://help.uber.com/ in computer’s browser with the Uber mobile app and request a refund on the Uber site.
Click SIGN IN. Placed in the upper-right corner of the page to sign in with Uber account to view trip history and file a dispute for a specific trip.
Sign into Uber account. Enter Uber phone number or email address, click NEXT, check the “I’m not a robot” box when prompted, enter password, and tap NEXT.
Tap the FOR RIDERS tab. Light-grey tab is placed on the left side of the window.
Click the dated drop-down box. Placed at the top of the map section, just below the “Trip Issues and Refunds,” prompts a drop-down menu.
Select a trip. Tap the date of the trip for which you wish to settle the disputed charge and change the information and links to the right of the map section for reflecting the selected trip.
Click I would like a refund. The option is placed to the right of the map section and this will open trip’s page.
Scroll down and select the necessary issue. You must be able one or more of the following issues listed at the bottom of the page so as to click one that picks up your problem briefly :
- My driver took a poor route
- My pickup or drop-off location was wrong
- The route had heavy traffic
- Someone else took this trip
- I paid a toll or parking fee for my driver
- My driver made an unrequested stop
- My promo code didn’t work
- I was charged a cleaning fee
- I had an uberPOOL fare issue
- I had a different issue with my charge
Enter all the required details as possible. After selecting a reason fill out the form to submit the appeal. Various reasons will have slightly various forms. Ensure a clear and polite. Angry and disrespectful requests get or likely to be get ignored or rejected.
Tap SUBMIT. A green button at the bottom of the page must be clicked to submit the dispute to Uber.
Wait for the claim to be processed. It will take anything between 24 hours to a week or more to receive a decision at the registered email address from Uber.