There have been many reports by people who own certain Canon Pixma printers. Unfortunately, the devices either won’t turn on at all or, once switched on, get stuck in a reboot loop, cycling on and off as long as they’re plugged in.
Users pointed about the problem and Canon’s support forum, citing issues with models including the MX490, MX492, MB2010, and MG7520.
Some believe their problem is due to Canon’s software update pushed to the printers, but that hasn’t been confirmed yet. Corporate communications senior director and general manager Christine Sedlacek said, “We are currently investigating this issue and hope to bring resolution shortly as customer satisfaction is our highest priority.”
Until there is an official update or fix, some people in the forums have found that disconnecting the printers from the internet is enough to keep them from rebooting, with control still possible via USB.
To get the printers to work while maintaining your connection to the internet and their connection to local network devices, one reply from a customer on Canon’s support forum suggests a method that many people report has worked for them. If you’re experienced with network setups, DNS servers, and IP addresses, it could be worth trying, but I’d recommend waiting for an official solution for most people.
To follow their steps, then, after taking your internet offline, turn on the printer, go into its network settings, and, under web service setup, select DNS server setup and choose the manual configuration. In that section, input an internal network address (192.168.X.X, with numbers replacing X that aren’t in use by any other devices on your local network), press “OK,” and then press “no” for a secondary DNS server. It keeps the printer connected to your router without accessing the wider internet and, for some reason, has been enough to stop the devices from rebooting.
Canon Inc. is a Japanese multinational corporation stationed in Ōta, Tokyo, Japan, specializing in imaging, optical, and industrial products, like medical equipment, scanners, printers, lenses, cameras, and semiconductor manufacturing supplies.
Canon holds a primary listing on the Tokyo Stock Exchange and is a TOPIX Core30 and Nikkei 225 index component. In addition, it maintains a secondary listing on the New York Stock Exchange.
Canon’s products include cameras (including compact digital cameras, video cameras, film SLR, and digital SLR), camcorders, lenses, broadcasting equipment and solutions (like free viewpoint solution), professional displays, projectors, manufacturing equipment (including photolithography equipment such as steppers, scanners), image scanners, digital microfilm scanners, printers, photocopiers, fax machines, binoculars, microscopes, medical equipment (including diagnostic systems like CT, ultrasound, X-ray, and MRI scanners and ophthalmic equipment), image sensors, calculators, CCTV solutions, high precision positioning and measurement devices (like rotary encoders), custom optical components, software, handy terminals, mixed reality systems, and space satellites.
Digital cameras: Canon has manufactured and distributed digital cameras since 1984, initiating with the RC-701. The RC series was observed by the PowerShot and Digital IXUS series of digital cameras. Canon also designed the EOS series of digital single-lens reflex cameras (DSLR), including high-end professional models. However, with consumers swapping from compact cameras to smartphones, Canon’s Q1 2013 operating profit fell 34 percent year-on-year.
Flash units: Canon produces a spectrum of high-output flash units for its DSLR cameras, including the 430EX, 580EX, 270EX, 320EX, and 580EX II Speedlites and the Canon 600EX-RT Speedlite. Canon also delivers macro flash units, including the Macro Twin Lite and the Macro Ring Lite.
Camcorders: Canon designs and fabricates CMOS image detectors in-house for their imaging products, and it has three reliable fabs in Japan. In 2016, Canon, the fifth-biggest image sensor manufacturer globally, decided to sell the sensors to other companies. However, it does not intend to sell smartphone image sensors to focus on the niche markets like industrial and space observation. Although Canon had retreated from the so-called ‘pixel count race’ in the 2000s, it has been on the edge of image sensor resolution in current years. A demonstration of a 250MP image sensor was announced in 2015 and reported to be launched in 2020. In 2018, Canon found a 120MP image sensor in its latest BtoB offerings.
Printers: Canon was the principal maker of the print engines found in industry-standard laser printers for many years. The first benchmarks of Apple LaserWriter and the identical products created by HP used the Canon LBP-CX engine. The next models used the Canon LBP-SX engine. Later models used the Canon LBP-EX, LBP-PX, LBP-LX engines, and many other Canon print engines. Following Canon’s accession of the Dutch digital printing manufacturer Océ in 2010, Canon continued developing and manufacturing printing systems, initially under the Océ brand name. On 1.1.2020, the company Océ officially renamed Canon Production Printing.
Digital copiers: Canon’s most significant unit in terms of earnings is its multifunction copier unit. Canon spreads its consumer and home office imageCLASS line through retail outlets and professional-grade imageRUNNER series via subsidiary Canon Solutions America and autonomous distributors. The professional-grade series varies from small table tops to big digital presses.
Scanners: Canon manufactures a wide range of film scanners, flatbed scanners, and document scanners for home and business benefits, including the Canon Canoscan 8800F. Some of its scanners utilize LED inDirect Exposure (LiDE) technology, such that a USB port is adequate to power the scanner, and no additional power is needed.
Calculators: Canon produced a range of calculators for various applications, including handheld calculators, printing calculators, desktop calculators, and scientific calculators. One model was the 1964 Canola 130. It had 13 digits, a consequence of marketing research. The odd number of figurines was based on marketing it to the Japanese central bank. Given the low worth of the Japanese Yen, 13 digits was a condition of the banks. The calculator was built with germanium transistors, and the display was a light pipe that gave an odd format.