How the Healthcare Industry is Using Mobile Devices to Improve the Patient Experience
If it seems like just about everyone out there owns a mobile device nowadays that’s because it’s not far off. According to recent statistics, the percentage of adults in the U.S. who own a cell-phone of some sort is now 95%. That statistic can be broken down further to show that the percentage who own smartphones is 77%. While smartphones can be used for personal reasons, it’s also becoming more and more common for them to be considered a tool of the job.
All you have to do is take a look at the healthcare industry, which has benefitted from the evolution and development of technology in huge ways. The industry is now looking at mobile devices as another way to improve patient experience, create more streamlined processes, workflow, and communication, and really take healthcare to the next level of excellence. Here’s a closer look at how mobile devices are being used in the healthcare industry.
Communication Has Never Been Simpler and Faster
One of the most important criteria in the healthcare industry is communication. Doctors, nurses, and administrative staff need to be able to communicate clearly, easily, and quickly with one another. It makes the patient’s experience move along easier and more accurately.
This is where mobile technology has really burst onto the scene. Companies such as Spok are now leading the way, offering something called Spok Care Connect. This platform makes it possible for the various healthcare professionals and administration staff to communicate with each other. This reliable form of communication also means less chance of errors happening. This platform can be used for secure texting, paging, sharing critical test results, nurse calling, care coordination, and much more.
Data Has Never Been Easier and Faster to Access
Another way mobile technology has impacted the industry is the fact it’s made data easier and faster to access. While this is certainly a convenience that the healthcare industry appreciates, it also helps to improve the speed of care. For some patients, every little minute counts, so the faster healthcare professionals can access that data and share it with others involved in the patient’s care, the better their outcome can be.
Virtual Healthcare is No Longer Just the Future
Virtual healthcare used to be something that people talked about as a possibility in the future, but now the future is here and virtual healthcare is very much a “thing”. Virtual healthcare allows patients to connect with physicians through mobile devices. Doctors are using this technology to virtually diagnose, provide a treatment plan, communicate, provide test results, and give referrals. It’s opening up health care access to all kinds of people that may not have had that quality available to them before.
Watch Out for the Trend to Continue and Expand
Wearable devices and mobile devices are continuing to evolve, become more powerful, and be capable of doing more things. What this means for the healthcare industry is that the possibilities are endless.