When it comes to VR goggles, few things could be worse than a device not turning on. Most people instantly think that their headset is done. Not a fun thought, considering what an investment it has been.
However, it’s too early to ship it back to PS or throw it away. There are several things that could have gone wrong and most of them can be fixed.
Below are the most common issues that cause the PlayStation VR headset to fail to turn on. Some of these issues may also cause the goggles to turn off immediately for no apparent reason.
Why Aren’t My VR Goggles Turning On?
- Not all the cables are properly connected
- Attachment sensor is dirty
- PSVR system software outdated
How to Fix It?
In many cases, a few simple steps will be enough to fix the problem. Here’s what you need to do before contacting the manufacturer. Go through all these steps one at a time until the headset works again.
This is the first thing you should do. Relaunching either the processor unit or the console might remove any temporary performance issues. Turn off all the devices and then turn them on again one by one.
You’d be surprised how often this simple solution helps. So, before trying anything drastic, reboot and maybe you’ll see yourself exploring VR PayPal casinos, playing games and watching 360° videos again.
#2: Check the Cables
If rebooting didn’t help or if the whole system is down, you should check the cables. After all, there are quite a few of them in this virtual reality set, so double-check if you’ve connected everything properly.
Check the power cable, the HDMI connections, the USB cable and, finally, the cable for the goggles themselves. If everything seems in their right place, try to unplug them and plug them in again.
If the light indicator on the processor is red, it usually warns of an improper connection. If this doesn’t help, check any additional elements or devices plugged in. Remove them and check your VR goggles again. Then do the same after plugging them in again.
Don’t forget to turn the system off before messing with the cables!
#3: Clean the Attachment Sensor
The attachment sensor could cause your headset to turn off if it’s extremely dirty and doesn’t locate its position. Clean it with a soft cloth and see if that helps.
#4: Update the Software
Finally, if everything seems to be fine on your part, it could be the PSVR software itself that’s causing incompatibility issues. Luckily, you can easily update it in the settings.
To do this, go to ‘Settings’ > ‘Devices’ > ‘PlayStation VR System Software’. Try it out even if it was updated recently.
#5: Contact The Support
If neither of the described troubleshooting methods worked, contact the support (1-800-345-7669). Explain your situation first and don’t skip any detail. They might be able to offer a specific solution that might do the job right there.
Otherwise, you’ll probably need to get the device back to them so they can have it fixed. So, in either case, you should be able to enjoy your VR games, casinos, films or any other form of virtual reality entertainment sooner or later.