5 Reasons you should Consider Outsourcing your IT Support

Running a business involves a never-ending to-do list, but outsourcing can help lessen the pressure on your IT needs

Making sure your IT needs are met is one of the most important factors for any modern business, small or large. After all, brands across all industries are relying more and more on digital platforms when it comes to marketing, data storage, communication and more, so an issue with your IT software can lead to serious delays in productivity.

So making sure you have the experts on hand to meet these requirements is absolutely vital, but factoring in this in can be difficult for smaller organisations who may not have the capacity to spread these tasks among existing workers or to hire permanent IT experts into their organization. 

This is where outsourcing comes in. Outsourcing your IT support needs can offer businesses the best of both worlds – the expertise they need and the flexibility they want. We’ve roped in the experts at Syntax IT Support London to talk us through some of the key benefits involved in outsourcing your IT support. Let’s take a look.

Enjoy more reliable and secure technology

Knowing the best technology for your business to use can be tricky, especially when there are so many platforms out there promising to make things easier for brands. An outsourced IT team of experts can be your guiding light in choppy waters, helping to steer you towards the hardware and software most suited to the services you’re providing.

Everything from cabling and computers to sharing platforms and video conferencing tools require thought, and if you don’t have the knowledge to hand then you risk making the wrong decision which could ultimately stop your business operating in the most productive way. IT support experts can advise you on all the best options for your organisation, as well as helping you set up secure software to keep your business running smoothly.

Outsourcing your IT infrastructure helps you work with high quality software and improved security, monitored 24/7 by a team of experts you can rely on, all at a fraction of the cost of replicating the setup in-house within your business.

Improve productivity in more ways than one

Outsourcing helps you gain access to the latest and greatest IT platforms for your business, including cloud-based sharing platforms, safe spaces for data storage and high quality communication tools. Having expertise always on-hand lets you know which technology is the best suited to your organisation, which in turn makes running your organisation a smoother process.

All of this helps to boost productivity within your business in the long term. They say a worker is only as good as their tools, and this is certainly true when it comes to business technology. Having the right software and hardware in places gives staff the tools they need to do their job to the very highest standard.

Opting to outsource your IT needs can boost your productivity in more ways than one. As well as providing you with the necessary tools, it can also ensure that employees are free to spend their working hours doing what they do best, rather than muddling through IT and network issues that they do not have the training for.

IT experts can take a proactive approach to your IT infrastructure. This involves monitoring your systems round the clock and catching small problems before they turn into big ones and have the opportunity to halt your operations.

Boost both cybersecurity and network resilience

More and more businesses are becoming concerned with the threats poised to their cybersecurity, and it’s no surprise. Cybercrimes involving hackers, data theft, viruses and malware are becoming increasingly common and increasingly sophisticated as technology evolves, and on top of this businesses are becoming more and more reliant on digital platforms when it comes to completing their daily tasks. As such, the consequences of a cyberattack can be catastrophic in terms of cost, reputation and productivity.

And what’s more, the introduction of stricter GDPR guidelines back in 2018 has put even more pressure on businesses to keep their data safe.

All of this is why increasing numbers of companies both large and small are taking steps to improve their cybersecurity, such as putting the right software in place and getting the right expertise on hand. Both of these key factors can be achieved with the right outsourcing services.

Small businesses can find it hard to self-secure, due to the many endpoints, ports and applications being used which need constant supervision in order to be deemed safe. The ever-growing move towards making businesses mobile and adaptable to remote working can also bring its own set of unique challenges when it comes to cybersecurity.

So having the advice, support and resources of an outsourced IT team is paramount to your continued security. Because you’ll have access to a portfolio of IT experts, you can boost your overall cybersecurity, network resilience and make your compliance to guidelines less of a headache.

Experience services tailored to your specific business requirements

One of the key benefits of having an outsourced team of IT experts to hand is that their services can be tailored to your exact needs, and you aren’t paying for what you don’t need. This can be difficult when creating an in-house IT team: too large a team, and you’ll end up paying for services you don’t require; too small a team, and they could become easily overwhelmed by your IT demands.

Leverage your IT experts to your advantage, utilising their expertise and experience in order to resolve specific issues you as a business are facing, and to improve your own internal structures.

Doing this helps you to enjoy niche advice tailored to your business, without necessarily paying the cost of incorporating such credentials into your business full time.

Outsourcing your IT needs means enjoying services which are completely scalable. You need only pay for the level of support you need, and as your business grows, so too can your IT support. This marks a significant advantage over in-house IT support, which can require you to purchase a range of expensive hardware and software upfront.

Make use of services when you need them

With the help of responsive IT support experts that are dedicated to improving your business’s connectivity and security, you can rest assured that any IT issues you come across will be resolved quickly and effectively, without having to waste the time of any of your current employees.

Outsourcing stops the process of finishing highly qualified IT staff from being long and expensive. Some of the services provided by IT experts include:

  • Helpdesk support
  • Network security
  • Project planning and maintenance
  • IT procurement
  • Consultancy on projects
  • On boarding new employees

And much more. Even better, services can be tailored to your specific circumstances and requirements.

IT experts give you access to the resources you need without having to incorporate the costs of bringing them in-house in your business spending. Having highly qualified technicians on hand means that any IT issues can be resolved immediately, remote and, should it be needed, even on site too. This is why outsourcing is becoming such a popular option for so many businesses.

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