TeamWox CRM solution is on top for all CRM tools that are found in a good CRM software. It has some very nice features and tools that will help you connect with your clients better and infuse more transparency within your organization.
TeamWox has a huge variety of tools that will help you shift your client relationship tracking to its system. It also includes tools that help you in keeping track of all of your contacts with same ease.
You can connect with your client very quickly using internal dialler. It also includes sending and receiving emails from and within CRM application.
Though it lacks many advanced integrations like the ability to track your connections social networking profile and services like Google Maps. However, you can keep track of several customers in a similar area, as TeamWox does link contacts together.
Also, there is TeamWoxs contact history function to record every action with your clients and connections.
TeamWox contributes in analyzing and reporting on the processes that are executed in the application accurately, but thats where it limits itself.
You cannot create email campaigns or print customized stationary, and also you cannot set automated emails from TeamWox.
On the other side, the application is very convenient to use but the interface is bit dated and clunky. You will not have a hard time using it but the look lacks behind in giving a pleasant experienceThe navigation is simple enough.
A great deal of helpful information is available in its FAQs and tutorials, so wont face any issues to use the software. Any queries will be answered by email or telephone.
Summary
Team Fox is a fantastic tool for managing and keeping your customers information and the collaboration is quite impressive. Unfortunately, the company fails to impress much when it comes to marketing, sales and support.