Prophet CRM Review 2016
Prophet is a decent CRM software solution that coordinates with your Outlook email program. The vast majority of the CRM software items we evaluated likewise coordinate with email programs; notwithstanding, Prophet is the stand out that you use inside your email program. This implies you don’t have to flip between your CRM software and your email program since it is all pleasantly composed inside Outlook.
Prophet has all the necessary capacities you require and expect in client relations management software. This incorporates client account entrances, client cooperation following, and information importing. Prophet likewise includes different capacities for making email showcasing effort, company profiling, sales tracking and worker execution surveys at no extra cost to you.
Under the Products/Services tab, Prophet gives you a chance to associate purchased items and administration calls to each of your customers. This data is accessible to different workers who can track customer connections and guarantee quality deals and client administration. Every venture can be relegated to a particular worker and after that followed to ensure guaranteed calls are returned, or IT issues immediately determined.
Utilizing the Report Manager, you can arrange organization and customer information into reports, for example, account deals, opportunities, pipeline conjectures and win/misfortune examinations. These reports help you decide more forceful advertising techniques, view organization advance and even track your opposition and its impact on your future forecasts.
Despite the fact that Prophet is keep running inside your Outlook program, this CRM software is still cloud-based, so your information is secured on the Prophet servers with IT experts checking and keeping it safe day in and day out. This wipes out the requirement for you to put resources into additional security software, hardware, and IT employees. You can get to your customer and company data on the run with the Prophet CRM mobile application.
Since Prophet works inside Outlook, it isn’t excessively troublesome use, in spite of the fact that at first it is hard to make sense of where every organizer and capacity is found. The CRM tools look like other Outlook folders, so if you are accustomed to working with stand-alone CRM solutions, Prophet may appear to be exceptionally essential in its design and usefulness.
Prophet has alternatives accessible if you require somewhat additional assistance. Online tutorials are way to easy, and the FAQ’s area has answers to numerous regular inquiries. When you acclimate yourself with the system, Prophet is entirely easy to utilize.
Prophet isn’t accessible through online networking, for example, Twitter or Facebook, and it doesn’t have a live chat alternative accessible. You can contact support people through email and by means of phone. We found that our inquiries were addressed rapidly and amiably when we reached Prophet.
Prophet is a decent CRM software solution and the main CRM we tried that keeps running inside Outlook. It accompanies all the essential client relations administration apparatuses you require and incorporates deals, showcasing and organization profile capacities, as well. While it’s a change in accordance with utilize the components inside Outlook, once you get the hang of it, you may think that it’s helpful to have everything at easy access.